1. By clicking on “COLLECTION” (top left side) or on “SHOP ONLINE”.
2. Select a category by choosing the kind of garment that you wish to buy.
3. Take a look to the garments you are interested in, and click on the thumbnails for accessing to the different product pictures. If you hover over the product silhouette, the image will be expanded.
4. To buy a product, select the size and then, press the button “Add to Cart” Automatically, the product will be added to the cart. Once you have added everything you want to buy, hover over “My Cart” and you will see your order summary. There you will see the total amount to be paid and the total products quantity that you have added.
5. Press the button “See Cart”. You must select your country on “Shipping Cost” and after, select your province and you will obtain the final shipping cost.
6. By clicking on “End Purchase” your contact data, shipment address, invoice data and payment form will be requested. If you are a register user and you have done Login, your data will appear filled. You only have to choose the payment form and click on the button “Pay”.
7. Fill all the data which well be required by the chosen payment form and accept.
8. Finally, you will see your purchase confirmation and you will receive an email informing you that your purchase has been processed correctly.

Currently you can only buy from the Iberian Peninsula, except Gibraltar, Portugal and Andorra.
Make sure you choose the country you are buying from after adding the product to your basket. People who do not reside in any of these countries will only be able to shop online if the shipping address of the order is in one of the countries or territories indicated.

You can check your size, by clicking on the button “SIZE GUIDE” which is located on the right of each product.

You can pay through credit or debit card (Visa & Mastercard), or, through PayPal.

Your card could be rejected because of the following reasons:
– The card may have expired. Make sure that your card does not exceed the expired date.
– You may have reached the card limit. Check with your bank if you have exceeded the amount allowed to make purchases.
– Maybe some entered data could be incorrect. Verify that you have correctly filled in all required data.

No, this fact is not possible because the Tax Free is only applied to products which have been bought on physical stores and products are carried by oneself.

It’s completely safe. One of our main concerns is to provide a reliable service, and protecting the received data confidentiality. These data never will be shared with other companies or organizations, out of TEXVALL PREMIUM SLU (Md’M).
Also, remember that through PAYPAL, you can login as a guest and place your purchase totally secure without signing up.

• Spain (Mainland): 4 EUR
  Balearic Islands: 20 EUR

You can receive your order on the address chosen by you (home address, office address, never in post office box).

Once you have chosen the address on which you want us to deliver your order, we will send you an email with the shipment confirmation (once your order is ready to leave the warehouse). After that, we will send you a new email with shipment the tracking number (a link to the transport company website) and finally, the transport company will contact you through sms or email in order to inform you in detail, about your order delivery.

The approximate delivery time is 3-5 working days. This period may vary in countries on which customs management is necessary, or when additional requirements are necessary due to market circumstances.

Yes, except products handcrafted made. In these cases, there may be a slight difference on the product termination.

Is there something you want to return? The size you have chosen is not yours? Do you prefer another color? Although we hope you like everything you have bought, the first return is free (from the second exchange/return within the same order, € 4 will be charged) and you can always do them within 30 days of receiving your order.

Exchanges or returns of products that are returned incomplete, damaged, stained or in any condition that indicate that the product has been used are not allowed, and they will be returned to the customer as soon as possible.

All items to be exchanged or returned must be properly packaged.

All purchased items can be exchanged or returned within a maximum period of thirty (30) calendar days from the date of receipt of the order.

No, the exchange/return costs are free of charge for the first exchange/return. If more than one exchange/return is made, a €4 transport fee will be charged. Also, even if only one return has been made, if the delivery person has to come to your home to collect the return on more than one occasion, an additional €4 delivery fee will be charged.

To request an exchange or refund, please fill in the return form at the bottom of the website.

You will receive it within a maximum period of 30 calendar days from the receipt of the exchange or return.

Once the return is approved, you will receive the amount in the same way in which you made your purchase.

After approving the return (the items must be in perfect condition and have the interior labels) you will receive a confirmation email indicating that the amount will be credited to your account in a few days.

Remember that the credit card payment always depends on your bank.

By contacting you through the email e-shop@md-m.es, and putting in subject “Error in return of order number xxx”, we will solve the problem as soon as possible.
Md’M reserves the right to reject returns communicated or sent after the deadline, or garments that are not in the same condition in which they were received.

Yes, except for specials promotions established by a particular type of store.

Yes, just click on the button “NEWSLETTER” (top right side) and enter your email, or you can also registering with your contact data and fill the box “I WANT TO SUBSCRIBE TO THE NEWSLETTER” at the same time as you are registering yourself as a user. You will receive on your mailbox the latest news in promotions, lookbook, events…

Yes, just send an email to e-shop@md-m.es with the subject “Unsuscribe from Newsletter” or send a letter to TEXVALL PREMIUM, S.L.U. – Calle de la Fragua 3, Parque Empresarial “La Cantueña”, 28946 Fuenlabrada (Madrid), ESPAÑA.

If you have forgotten your password, you can recover by clicking “LOGIN / REGISTER” button at the upper right corner, next to “MY CART”. Provide us your email address on “FORGOT YOUR PASSWORD?” And we will send you an email with further instructions.

If any time, by mistake, you receive an item not ordered by you, please contact us on the following email: e-shop@md-m.es and we will answer you as soon as possible.

We only sell items in perfect condition, so if, exceptionally, you receive a faulty item, please contact us on the following email: e e-shop@md-m.es by using the sbuject “Faulty Item”.

Once you have placed your order you will receive an e-mail confirmation. If you do not receive it, please contact us on the following email: e-shop@md-m.es, and write as an explanation about what happened.

Yes. Please contact us on the following email: e-shop@md-m.es with the subject “cancellation reference order number xxx”.

Yes You can cancel your order by contacting on the following email: e-shop@md-m.es, or on the phone 91 369 33 33 from Monday to Friday from 9:00 to 18:30. If your order has left our warehouse cannot be canceled and you will have to request a return or a product change.

You can contact us via, the contact form available at our website, on the phone 91 369 33 33 from Monday to Friday from 9:00 to 18:30. Or by sending an email on the following email address: e-mail to e-shop@md-m.es.

Md’M website has been optimized for viewing by using: Microsoft Internet Explorer 10 or higher, Mozilla Firefox 18.0.1 or higher, Google Chrome 26.0.1410.64 or higher and Safari 6.0 or higher.
You can install the latest browser versions by clicking on the following links:
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768 x 1024 or 1024 x 768 (For tablet in two different positions) and all the higher ones.

Yes, you can buy with safely, because we dedicate all our efforts on having the resources to ensure your purchases and your data security.